Paten188 respects the privacy of every member and is committed to protecting your personal data. This Privacy Policy sets out in detail how we collect, use, store, and safeguard your information when you use the paten188 online casino platform.
Six core principles that underpin the paten188 Privacy Policy in safeguarding the personal data of every Malaysian member.
All personal data and financial information of paten188 members is transmitted via secure connections encrypted with 256-bit SSL technology, ensuring no third party can intercept or read your information in transit.
Paten188 has never and will never sell, rent, or share members' personal data with any third party for marketing purposes without your consent. Your data belongs to you, and paten188 fully respects that right.
Every paten188 member has the right to access, correct, and request deletion of their personal data at any time. We provide a straightforward process for you to manage your personal information directly through your account settings or by contacting us.
Paten188 member data is stored on secure servers with strict access controls. Only authorised personnel may access member data, and all access is logged and regularly audited to ensure security.
You can opt out of promotional emails, SMS notifications, or any marketing communications from Paten188 at any time, either via the unsubscribe link in our emails or by updating your account settings.
Paten188 complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data protection. We continuously update our privacy practices to ensure full compliance with applicable legislation.
Welcome to the paten188 Privacy Policy page. paten188 ("we", "the platform" or "paten188") values the privacy of every member and user of our online casino platform at paten188.my. This Privacy Policy ("Policy") sets out in detail how paten188 collects, uses, discloses, stores, and protects your personal data when you register, log in, or use any of the services we offer.
By registering a paten188 account or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of the paten188 platform and contact us for further enquiries.
This Privacy Policy applies to all members and users of the paten188 platform in Malaysia. We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) across all our data processing activities.
Paten188 collects various categories of personal data from members to enable us to deliver a secure, seamless, and responsible service. The following are the main categories of data we collect:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Age verification & member identity |
| Contact Data | Email address, Malaysian phone number | Account communications & customer support |
| Financial Data | Bank account number, e-wallet details (TnG, GrabPay, DuitNow) | Processing RM deposits & withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Account security & fraud detection |
| Usage Data | Slots game history, Sports Betting records, transaction history | Responsible gaming & personalised experience |
| Communication Data | Support chat records, emails to paten188 | Complaint resolution & service improvement |
Paten188 only collects data that is strictly necessary for the stated purposes. We do not collect any sensitive data such as members' medical information or political views.
Personal data collected by paten188 is used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
paten188 will not use your personal data for any purpose other than those stated above without first obtaining your consent.
Paten188 understands the importance of your privacy. We do not sell or rent your personal data to any third party. However, under certain limited circumstances, paten188 may share your data with the following parties:
All third parties that receive data from paten188 are bound by strict data protection agreements and may only use that data for the specified purposes.
Paten188 invests seriously in security infrastructure to ensure member personal data remains protected at all times. Key security measures we have implemented include:
While paten188 takes all reasonable steps to protect your data, no system is 100% secure. You are also responsible for keeping your own paten188 account password confidential.
The Paten188 platform uses cookies and similar tracking technologies to enhance user experience, maintain secure login sessions, and understand how members interact with our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the paten188 platform and prevent you from logging into your account.
As a paten188 member, you have the following rights regarding your personal data under the Malaysian Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal data paten188 holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in paten188's records.
You may request deletion of your personal data when it is no longer needed for the original purpose for which it was collected.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer to another service.
You have the right to request that paten188 restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the rights above, please contact the Paten188 privacy team by email at privacy@paten188.my. We will process your request within 30 business days.
Paten188 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required under applicable Malaysian law.
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.
The paten188 platform may from time to time contain links to third-party websites or services. These links are provided for your convenience, and paten188 is not responsible for the privacy practices or content of those websites.
The paten188 Privacy Policy applies solely to the paten188 platform at paten188.my. We encourage you to read the privacy policy of each website you visit separately.
paten188 does not control and is not responsible for the content or privacy practices of any third-party websites. Browsing external sites is entirely at your own risk and discretion.
If you have any questions, concerns, or complaints regarding the paten188 Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For formal complaints regarding data protection, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia.
Paten188 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to members via their registered email or through a prominent notice on the paten188 platform at least 14 days before the changes take effect.
Your personal data is safe with paten188. Join over 500,000 Malaysian members enjoying slots, live baccarat, roulette, Super League Sports Betting, and more — with easy deposits via Touch 'n Go eWallet, DuitNow, and FPX.